One of our proper customers called the Heating, Ventilation & A/C repair center on Monday, because she did not have any heat in the house in addition to she said there was a peculiar smell coming from the HVAC duct.
- When a client has a gas gas furnace, our first thought is constantly going to be a gas leak when a client says that they smell something strange.
The people I was with and I urged the client to get out of the house or call the fire department. She turned off the heating in addition to a/c in addition to the hot water heater. I arrived at the property a couple hours after the client requested help with the gas furnace. I tested their system in addition to tested all of the proper locales where problems occur. As soon as I unattachd the gas furnace air filter, I realized that’s where the smell was coming from. The gas furnace filter was covered with pet hair. I asked the lady if she had a pet in addition to she told me that she was pet sitting for a acquaintance during the last two weeks. I showed the woman all of the pet hair that had accumulated on the gas furnace filter. She was horrified in addition to disgusted, but it honestly wasn’t that bad. I’ve seen a lot worse in a number of homes in addition to apartments. I proposed decreasing the gas furnace filter more frequently, because there was also a buildup of dust in addition to other allergens on the air filter. I only charged a minimum repair fee since there honestly wasn’t a problem that needed to be repaired. It’s constantly nice to build great client relations with our proper customers.