The sitting area was almost as hot as the kitchen, and resetting the thermostat was not helping. It was three hours before it was time to open the Italian restaurant, and we would not let guests into such a hot area. I was sweating through my uniform, and the clock was ticking. I called the cooling corporation, and they had yet to get back to me. I finally ran out of patience, but before I could call them back when a cooling representative walked into the restaurant. I immediately led him to where the HVAC equipment was so that he could fix the issue. I could not understand how it already needed air conditioning repair, considering it was a new air conditioner. The restaurant owner had researched the best technology that the cooling industry offered. She consulted a cooling specialist who helped her choose among the units they had listed best suited for a restaurant. They finally devised the ideal cooling equipment: a mini-split air conditioner. The installation of the quality air conditioner was three weeks ago, so finding out something was wrong with it was a shock. After a thorough inspection, the cooling tech informed me there was nothing wrong with the unit; the only problem was that someone had tampered with the preset settings on the thermostat. I was utterly stunned to learn that it was as simple as that. It was something we could have easily solved ourselves; clearly, we need to know more about air conditioning. Having the best cooling gadgets is not all that you need to help with indoor comfort.