We had just opened a new branch in the next town. Our air conditioning company was going through its best period yet. I headed the team involved in setting up operations in the new branch. It had been months of challenging work and a demanding management job. However, all that had been worth it when we finally had the grand opening. Operations took off without a hitch, confirming that all our work was worthwhile. I took the new air conditioning technicians through the required training. Our first job away from the office was in a posh suburb with huge houses. The customer’s a/c setup had been acting up and would often malfunction, so he needed an air conditioning professional to run comprehensive maintenance and quality AC service on the HVAC system. Since this was part of training, I delegated the tasks to the entire commercial air conditioning service team. The professionals that deeply understood the heating technology, I assigned them to handle the heating repair. This process includes replacing worn-out components. The other cooling expert and his team were to check the ductwork to ensure it was still intact. They also studied the AC filter and assessed the air quality. The HEPA filter was reasonably new, and the quality met the required standards. By the time we left, the electric heat pump and the digital thermostat were as good as new. I always emphasized to my trainees to keep up with what was happening in the heating industry. We had to redo some duct sealing to ensure no warm air escaped the house. We were able to finish the tune-up in record time and efficiently. I was thrilled with the recruits and how fast they had caught up. Their confidence in the field made me proud.