Thankfully, he helped us set up an appointment for her and she was scheduled to replace the ductwork within a week
There’s always something wrong with my grandmother’s air conditioning system. Whenever I’m at her house, she tells me about the various rooms in her house that are warmer than others and how she can’t make the temperature change in those areas by adjusting the thermostat. At first, I thought she was being a bit dramatic and just trying to make conversation with me. However, the more she spoke about it the more I realized that she had a massive problem on her hands. Finally, she showed me the rooms that weren’t cooling properly and I felt for myself how different they were from the rest of the house. I took matters into my own hands and called the HVAC technician right away and asked for them to come to my grandmother’s house that day. I explained the issue and they were just as concerned as I was. After taking a deeper look, they discovered that my grandmother had several large holes in her ductwork that were causing the cool air to escape before it ever made it to the rooms. The holes were so large that the HVAC technician was unable to patch them. Instead, he requested that she replace her ductwork immediately. Thankfully, he helped us set up an appointment for her and she was scheduled to replace the ductwork within a week. I wish I wouldn’t have waited so long to acknowledge my grandmother’s complaints about her AC. I could have saved her thousands of dollars and the hassle of having new ductwork installed.