When I bought a brand current a/c method from the heating plus A/C business I was sad about how the replacement would go. I had a friend of mine who did not reassure me by telling me her replacement horror story. If she went into wonderful detail to tell me about how a couple years ago she bought a brand current a/c method she did not entirely believe that much about what he did an A/C business so she was going to go with having a saw plus so she just hastily scheduled an appointment with the nearest a single plus did not believe much else! Well she said that the guy must not think what he was doing because he seemed to rush out here, installed it as hastily as possible plus then left, however she said not only that the a/c method did not labor when it was supposed to be installed, but it was awfully crooked plus backwards! How do you mess up that badly? Her story did not help my worries about how my own replacement may go, and thankfully my replacement went smoothly in comparison to hers. The heat plus A/C professionals came out here, they went straight to labor on installing my brand current heating plus cooling system, answered all my questions plus now I have a brand current heating plus A/C unit that has been laboring perfectly. I believe my friend just got unfortunate.