Are you sure you’re calling the right Heating, Ventilation & A/C supplier?

I called the Heating, Ventilation & A/C supplier to get my air conditioning unit cleaned before summer! When I called, I asked for Henry; Henry had been our Heating, Ventilation & A/C specialist for almost twenty years, plus I appreciated talking to him plus he did an excellent job, and the person I was talking to asked if I was sure I was calling the right Heating, Ventilation & A/C supplier! She they didn’t have a Henry there, plus didn’t know if there ever was a Henry in the supplier.

  • She sounded young, so I asked how long she had worked for the supplier? She told me she had been there for six months, but her dad owned the supplier, then i asked if I could talk to her father? She said he was busy, but if I gave her my name, she would have him call me back.

I gave her the name plus the iPhone number. Ten minutes later, I got a iPhone call from the Heating, Ventilation & A/C supplier, however all I heard was a person laughing plus he asked how I was doing. I was sure I was talking to Henry, but the girl said I would be talking to the owner of the Heating, Ventilation & A/C supplier. He told me it was Henry, plus he bought the Heating, Ventilation & A/C supplier about three years ago. He only went on repair calls when it was someone he considered a friend. I congratulated him on the ownership of the Heating, Ventilation & A/C supplier plus apologized for bothering him. He said he would be at the home in an hour; My pal and I talked for about an hour when he got there. I asked why his child didn’t know he was Henry. He said she was a twit, but then he laughed. His real name was Harmon, however he hated the name plus regularly called himself Henry.

 

 

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