Are you sure you’re calling the right HVAC company?

I called the HVAC company to get my air conditioning unit cleaned before summer.

When I called, I asked for Henry.

Henry had been our HVAC technician for almost twenty years, and I enjoyed talking to him as well as he did an excellent job. The woman I was talking to asked if I was sure I was calling the right HVAC company. She they didn’t have a Henry there, and didn’t know if there ever was a Henry in the company. She sounded young, so I asked how long she had worked for the company? She told me she had been there for six months, but her dad owned the company. I asked if I could talk to her father? She said he was busy, but if I gave her my name, she would have him call me back. I gave her the name and the phone number. Ten minutes later, I got a phone call from the HVAC company. All I heard was a man laughing and he asked how I was doing. I was sure I was talking to Henry, but the girl said I would be talking to the owner of the HVAC company. He told me it was Henry, and he bought the HVAC company about three years ago. He only went on service calls when it was someone he considered a friend. I congratulated him on the ownership of the HVAC company and apologized for bothering him. He said he would be at the house in an hour. We talked for about an hour when he got there. I asked why his daughter didn’t know he was Henry. He said she was a twit, but then he laughed. His real name was Harmon, but he hated the name and always called himself Henry.


heating maintenance